Terms of Service

Effective Date: 7/9/2026

Welcome to Pearlybaby. By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

By using this website, you confirm that you are at least the age of majority in your state or country of residence or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Availability

We strive to display our products, descriptions, pricing, and images as accurately as possible. However, we cannot guarantee that all product descriptions, colors, images, or specifications are completely accurate.

Products are subject to availability and may be discontinued without notice.

3. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

If an obvious pricing error occurs, we reserve the right to cancel the affected order and issue a full refund.

4. Orders

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, inventory issues, or other legitimate business reasons.

5. Payment

Payments are securely processed through Shopify Payments and any additional payment providers offered at checkout.

We do not store your full payment information.

6. Shipping

Our products are fulfilled through trusted third-party suppliers and fulfillment partners.

Estimated shipping times are provided for convenience only and are not guaranteed.

Shipping delays may occur due to customs processing, weather conditions, holidays, carrier delays, supplier processing times, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.

7. International Orders

International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country.

We are not responsible for delays caused by customs authorities.

8. Returns and Refunds

Please refer to our Refund Policy for complete details.

Generally, refunds or replacements may be offered if:

• The item arrives damaged.
• The wrong item is received.
• The item is lost during shipping (subject to carrier verification).

We may request photos or other documentation before approving a refund or replacement.

Returns may not be accepted for change of mind, personal preference, or items that have been used unless required by applicable law.

9. Order Changes and Cancellations

Orders begin processing shortly after they are placed.

Cancellation requests can only be accommodated if the order has not yet entered fulfillment.

Once shipped, orders cannot be canceled.

10. Intellectual Property

All content on this website, including logos, graphics, text, product descriptions created by us, and website design, is the property of pearlybaby or its licensors and may not be copied or used without permission.

11. User Conduct

You agree not to:

• Violate any applicable laws.
• Attempt unauthorized access to our systems.
• Submit false or misleading information.
• Interfere with the operation or security of our website.

12. Disclaimer

Products sold through our store are provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law, Pearlybaby shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

14. Third-Party Services

Our website may use third-party services including Shopify, payment processors, shipping carriers, marketing tools, and fulfillment providers.

We are not responsible for the practices or policies of these third parties.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

16. Governing Law

These Terms of Service shall be governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles.

17. Changes to These Terms

We may update these Terms of Service at any time.

Changes become effective immediately upon posting on this website.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Business Name: Pearlybaby

Email: Pearlybaby.official1@gmail.com