Shipping policy
Shipping Policy
Effective Date: July 9, 2026
Thank you for shopping with Pearlybaby. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy before placing an order.
Order Processing
Orders are typically processed within 1–5 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or major holidays.
During periods of high order volume, product launches, holidays, or other busy seasons, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location and the shipping carrier.
Typical delivery estimates are:
- United States: 7–20 business days
- Canada: 10–25 business days
- International: 10–30 business days
These delivery estimates are provided for informational purposes only and are not guaranteed.
Shipping Costs
Shipping costs are displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, when available.
Please allow 2–5 business days for tracking information to become active after your shipment has been dispatched.
Multiple Shipments
Because we work with multiple fulfillment partners, items ordered together may arrive in separate packages and on different dates.
This is normal and does not mean part of your order is missing.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Customs inspections
- Carrier delays
- High shipping volumes
- Holidays
- Natural disasters
- Other unforeseen events
We appreciate your patience should these situations arise.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us immediately.
Once an order has entered processing or has been shipped, we may not be able to change the shipping address.
Pearlybaby is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Missing Packages
If your package appears to be lost, please contact us at Pearlybaby.official1@gmail.com.
We will work with the shipping carrier and our fulfillment partners to investigate the issue and determine whether a replacement or refund is appropriate.
Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country's laws.
Pearlybaby is not responsible for delays caused by customs authorities.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us.
Business Name: Pearlybaby